bet3in Privacy Policy — Your Information Is Our Responsibility

01 Introduction and Scope of Policy

bet3in ("we", "us", or "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility.

This Privacy Policy ("Policy") describes how we handle your information when you use the bet3in website (https://bet3in.cam). This Policy applies together with bet3in's terms and conditions.

By registering on or continuing to use our platform, you will be considered to have given your consent to the terms described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy applies only to the data collection and processing activities of the bet3in platform itself. Third-party websites or services have their own privacy policies, for which we are not responsible.

02 What Information We Collect

The following types of information are collected with the aim of providing and improving bet3in services:

2.1 Information Provided Directly

When you register or contact us, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password
• National ID card or passport details (for KYC verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay account numbers or bank account details)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type and version
• Platform activity logs (login time, page visits)
• Information collected through cookies and tracking technologies
• Transaction history and betting activity

2.3 Information Received from Third Parties

To prevent fraud and verify identity, we may also receive relevant information from trusted third-party services. This information is used only for the necessary verification process.

03 Purpose of Using Information

bet3in uses your information for the following purposes:

• Account management: To complete registration, login, and account verification processes.
• Service delivery: To manage betting, gaming, and financial transactions.
• Age verification: To confirm that the user is 21 years of age or older.
• KYC and AML compliance: To comply with anti-money laundering and identity verification requirements.
• Customer support: To provide assistance via 24/7 live chat and email.
• Fraud prevention: To detect and prevent suspicious activity.
• Platform improvement: To improve the user experience and develop new services.
• Promotional communications: To inform you of offers and updates, subject to your consent.
• Legal compliance: To comply with applicable laws and regulations.

04 Data Storage and Protection

bet3in gives the highest priority to the security of your personal information. We apply the following security measures:

4.1 Technical Protection

• SSL (Secure Socket Layer) encryption — all data transfers remain encrypted.
• Use of encryption technology at the database level.
• Support for Two-Factor Authentication.
• Regular security testing and audits.
• Firewall and intrusion detection systems.

4.2 Organisational Protection

• Only authorised staff may access user information.
• Staff are bound by confidentiality agreements.
• Regular training on data protection is provided.

4.3 Data Retention Period

Information may be retained for a specified period in accordance with legal requirements, both while your account is active and after it is closed. Financial transaction records are retained in accordance with regulatory requirements.

05 Disclosure and Sharing of Information

bet3in does not sell your personal information to any third party. However, information may be shared in a limited manner in the following circumstances:

5.1 Service Provider Partners

Necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and management of technical infrastructure. These partners are required to comply with our privacy standards.

5.2 Legal Obligations

Information may be shared with relevant authorities in the case of a court order, government investigation, or legal obligation.

5.3 Fraud Prevention

Limited information may be shared with relevant security agencies to prevent fraud or unlawful activity.

5.4 Business Transfer

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the receiving party, but the obligations of this Policy will remain in force.

06 Cookie Policy and Tracking Technologies

Cookies and similar tracking technologies are used on the bet3in website. Cookies are small data files stored in your browser.

6.1 Use of Cookies

• Essential cookies: To maintain login sessions and ensure security.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyse platform usage and make improvements.

6.2 Cookie Control

It is possible to control or disable cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

07 Your Rights

As a user of the bet3in platform, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your information in certain circumstances (not applicable where legal obligations exist).
• Right to restrict processing: The right to object to the processing of information in certain circumstances.
• Data portability: The right to receive your information in a structured format.
• Withdrawal of consent: The right to withdraw consent to marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will verify your request and respond within a reasonable time.

08 Protection of Minors

bet3in provides services only to individuals who are 21 years of age or older. We do not intentionally collect information from anyone under the age of 21.

An age verification process is followed at the time of registration. If we become aware that someone under the age of 21 has registered using false information, that account will be closed immediately and the relevant information will be deleted.

09 International Data Transfers

bet3in primarily serves users in Bangladesh. For service requirements, some information may be processed on servers located in other countries. In such cases, we ensure that:

• The receiving party maintains adequate security standards.
• Applicable agreements and safeguards are in place for the data transfer.
• Transferred information is retained in accordance with the standards of this Privacy Policy.

10 Policy Changes and Updates

bet3in reserves the right to update this Privacy Policy as needed. In the case of significant changes, we will:

• Display a clear notice on the website.
• Notify registered email addresses of the changes.
• Update the "Last Updated" date at the top of the Policy.

Continuing to use the platform after changes take effect will be considered as your consent to the updated Policy. It is therefore recommended that you review this Policy regularly.

11 Responsible Gaming and Privacy

At bet3in, we take responsible gaming seriously. To provide responsible gaming services, we analyse your gaming activity data so that:

• Unusual betting patterns can be identified.
• Assistance with self-exclusion or setting limits can be provided when needed.
• Support information can be reached to users at risk of addiction.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, contact us through the following:

We will try to respond as quickly as possible after receiving your request or complaint. For complex matters, a detailed response will be provided after a full investigation.

Also visit our other legal pages: Terms and Conditions | Responsible Gaming | FAQ